Workshops
Business Development and Sales Workshops
- Business Development and Sales
- Physician Recruitment and Strategy
- Product Development
- Creative Sales and Approaches
- Public Relations
- Market Analysis and Reporting
- Effective Communication
- Public Speaking
- Customer Service
- Staff Development
- Strategic Partnerships and Alignment
- Streamlining the Referral Process
- Improving Conversion Rates
- Staff Initiative
- Time Management
- Event Planning and Networking Events
- Care and Candor
- Branding
Risk Management
- Leadership Training
- Human Resources
- Survey Preparations and Management
- Prevention of Abuse and Neglect
- Managing Investigations of Abuse and Neglect
- Quality Measures and Indicators
- Communication with Patients and Families
- State and Federal Interpretation of Regulations
- How to Write a Plan of Correction
- Customer Service
- Documentation "Tell It Well"
- Safe Practices
- Fall Prevention
- Time Management and Performance
- Patient Centered Care
- Quality of Life in a LTC Setting
Staff Development
- Staff Development
- Leadership Development
- Client and Staff Communication
- Giving and Receiving Feedback
- Self Assessment and Initiative
- Team Building Events
- Understanding and Resolving Conflict
- Sensitivity Training
- Staff Empowerment
- Discipline and Structure
- Meeting Makeovers
- Cross Training and Teamwork
- Transition and Change
- Staff Appreciation and Incentives
- Staff Recruitment and Retention
- Empowerment vs Entitlement
- Insulate, Never Isolate
- Embracing Competition
- Creating a Culture of Thinkers
- Making Standards Stick
- Team Initiatives
Cross Arrow 3-5 Day Overnight Retreats
Overnight Retreats
CPTL Healthcare is proud to partner with Cross Arrow to offer a unique multi-day training for individuals and teams dedicated to achieve optimal performance results. CPTL integrates its demonstrated effective leadership training interactive workshops with the extensive leadership training and experience of the nation’s brightest and boldest military combat veterans, combining into a once-in-a-lifetime experience for its participants. Using “battle-tested” (literally) team building and communication techniques, attendees are placed into an active outdoor environment and challenged to function as a cohesive team; required to make effective, timely decisions over a series of events. – in a setting not available in corporate life. These essential “combat skills” provide a distinctive perspective and relevance which will result in a “battle-tested” leader- confident, experienced and prepared to direct their team to a Championship level performance. The important lessons of Strategy: Teamwork: Importance of CLEAR communication; Following protocols; Discipline and Empowerment are life-long lessons inside and outside of the work environment. As CPTL continuously enhances its teaching techniques, it is important for your team to utilize these innovative skill sets to differentiate and elevate your organization to the highest level of performance.
